Guessing wastes time. Windows records a great deal about what goes wrong, and a handful of built-in tools let you trace a symptom back to its root cause instead of treating it again and again. Each tool answers a different question, so the skill the exam tests is choosing the right one for the situation: what is happening now, what was logged, what changed, and what to do when Windows will not start normally.
Free account
Keep reading for free
Create a free StudyToCert account to read the rest of this lesson: 7 more sections, 7 key terms, a real-world example, an exam tip and self-check questions. Every lesson, lab and practice test is free with an account.