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Microsoft Certified: Azure AI Engineer Associate AI-102 · Domain 5: Implement natural language processing solutions

Custom question answering: projects, sources, multi-turn prompts, synonyms and confidence thresholds

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Last reviewed September 25, 2026 · Leer en español

Custom question answering, a feature of Azure AI Language, builds a knowledge base of question-and-answer pairs from your existing content and answers users' natural language questions from it. It replaced the retired QnA Maker service. Typical uses are FAQ bots for HR, IT and customer support, where answers should be exactly the approved text rather than generated.

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