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CWNA CWNA-109 cheat sheet

Every exam tip and key term from the free CWNA lessons, by domain. Use your browser's Print to save it as a PDF.

Domain 1: Radio frequency (RF) technologies (15%)

Exam tips

Key terms

Frequency
The number of cycles an RF wave completes each second, measured in hertz (Hz).
Wavelength
The distance a wave travels during one complete cycle; it equals the speed of light divided by the frequency.
Amplitude
The height or strength of a wave, which relates to signal power.
Phase
The position of a wave in its cycle relative to another wave of the same frequency, measured in degrees.
Hertz (Hz)
The unit of frequency, one cycle per second; Wi-Fi uses GHz, or billions of cycles per second.
Reflection
A wave bouncing off a smooth surface larger than its wavelength, such as metal or coated glass.
Diffraction
A wave bending around an obstacle, leaving an RF shadow behind it.
Scattering
A wave splitting into many weaker reflections after hitting an uneven surface or many small objects.
Absorption
Loss of RF energy as a material converts it to heat; water, people and concrete absorb strongly.
Free space path loss (FSPL)
Signal weakening caused by the wavefront spreading out with distance, about 6 dB for each doubling of distance.
Multipath
Multiple copies of a signal reaching a receiver at different times over different paths.
dB (decibel)
A relative, logarithmic comparison of two power levels; +3 dB doubles power and +10 dB multiplies it by ten.
dBm
Decibels referenced to 1 milliwatt, so 0 dBm equals 1 mW; used for absolute power.
dBi
Antenna gain relative to a theoretical isotropic radiator.
dBd
Antenna gain relative to a dipole antenna; dBi equals dBd plus 2.14.
Rule of 10s and 3s
A mental method for converting mW and dBm by adding or subtracting 10 dB (multiply or divide by 10) and 3 dB (double or halve).
RSSI
Received Signal Strength Indicator, a vendor-specific relative value radios use to represent received signal; not comparable across vendors.
Noise floor
The background RF energy level on a channel when no Wi-Fi transmission is present, measured in dBm.
SNR
Signal-to-noise ratio, the difference in dB between received signal and noise floor.
Receive sensitivity
The weakest signal, in dBm, at which a radio can decode frames at a particular data rate.
Fade margin
Extra signal designed above receive sensitivity so a link keeps working when the signal fluctuates.
Link budget
A calculation of all gains and losses from transmitter to receiver used to predict received signal and margin.
Intentional radiator (IR)
The transmitter plus cabling and connectors up to, but not including, the antenna; its power is measured at the antenna input.
EIRP
Equivalent Isotropically Radiated Power, the power radiated in the antenna's strongest direction: transmit power minus losses plus antenna gain.
Cable loss
Signal attenuation in coaxial cable, which increases with cable length and with frequency.
Omnidirectional antenna
An antenna that radiates in all horizontal directions, producing a doughnut-shaped pattern.
Semi-directional antenna
An antenna that focuses energy in one general direction; includes patch, panel, Yagi and sector types.
Yagi antenna
A semi-directional antenna using a row of parallel elements to produce a relatively narrow beam.
Sector antenna
A semi-directional antenna designed to cover a defined horizontal slice, often combined on a tower to cover 360 degrees.
Parabolic dish
A highly directional antenna with a very narrow beam and high gain, used for long point-to-point links.
Beamwidth
The angle between the half-power (-3 dB) points of an antenna's main lobe, given for horizontal and vertical planes.
Polarization
The orientation of a radio wave's electric field, usually vertical or horizontal for Wi-Fi antennas.
Azimuth chart
A radiation pattern showing the horizontal plane, viewed from above.
Elevation chart
A radiation pattern showing the vertical plane, viewed from the side.
Gain
How strongly an antenna focuses energy in its main direction relative to a reference, in dBi or dBd.
Visual line of sight
A clear straight line of sight between two antennas as seen by eye.
RF line of sight
A path in which the Fresnel zone around the visual line is sufficiently free of obstructions for RF.
Fresnel zone
An ellipsoid-shaped region around the direct path between antennas that must be kept mostly clear for a strong link.
Earth bulge
The curvature of the earth rising into the path of long links, which must be added to antenna height calculations.
Radio chain
A complete transmit or receive path in a radio, consisting of an antenna and its associated electronics.
Spatial stream
An independent data stream transmitted simultaneously on the same channel using spatial multiplexing.
Transmit beamforming (TxBF)
Adjusting phase and amplitude across multiple antennas so signals combine constructively at a target receiver.
MU-MIMO
Multi-user MIMO, in which an AP sends or receives separate spatial streams to or from several clients at the same time.
Maximal ratio combining (MRC)
A receive technique that combines signals from multiple antennas to improve SNR.
DSSS
Direct sequence spread spectrum, the 802.11 and 802.11b technique that spreads each bit across a 22 MHz channel with a code.
OFDM
Orthogonal frequency division multiplexing, which splits a channel into many orthogonal subcarriers carrying data in parallel.
OFDMA
Orthogonal frequency division multiple access, an 802.11ax extension that assigns subsets of subcarriers to different users at once.
QAM
Quadrature amplitude modulation, which encodes several bits per symbol by varying both amplitude and phase.
MCS index
A number identifying a combination of modulation, coding rate and, in 802.11n, spatial streams.

Domain 2: WLAN regulations and standards (20%)

Exam tips

Key terms

IEEE
The standards body that creates and maintains the 802.11 standard defining the Wi-Fi PHY and MAC layers.
Wi-Fi Alliance
An industry group that certifies interoperability of Wi-Fi products and created WPA2, WPA3, WMM and the Wi-Fi generation names.
IETF
The Internet Engineering Task Force, which publishes RFCs defining protocols such as RADIUS, EAP and CAPWAP.
FCC
The United States Federal Communications Commission, which regulates spectrum use, power limits and device certification.
Amendment
An addition to the 802.11 standard identified by letters, such as 802.11ax, later rolled into a revised base standard.
Wi-Fi 4
The Wi-Fi Alliance name for 802.11n (HT), in 2.4 and 5 GHz.
Wi-Fi 5
The Wi-Fi Alliance name for 802.11ac (VHT), in 5 GHz only.
Wi-Fi 6 and 6E
802.11ax (HE); Wi-Fi 6E is 802.11ax operating in the 6 GHz band.
Wi-Fi 7
The Wi-Fi Alliance name for 802.11be (EHT), adding 320 MHz channels, 4096-QAM and multi-link operation.
Passpoint
A Wi-Fi Alliance certification that lets devices automatically discover and securely connect to hotspots.
PHY
A physical layer specification in the 802.11 standard, defining how bits are transmitted over the air.
ERP
Extended Rate PHY from 802.11g, bringing OFDM rates up to 54 Mbps to 2.4 GHz with backward compatibility.
HT
High Throughput PHY from 802.11n, with MIMO, 40 MHz channels and rates up to 600 Mbps.
VHT
Very High Throughput PHY from 802.11ac, 5 GHz only, with up to 160 MHz channels and 256-QAM.
HE
High Efficiency PHY from 802.11ax, with OFDMA, 1024-QAM and operation in 2.4, 5 and 6 GHz.
ISM band
Industrial, Scientific and Medical band; unlicensed spectrum that includes 2.4 GHz and is shared by many device types.
Channel overlap
The situation where signals on nearby channel numbers occupy overlapping frequencies because channels are 5 MHz apart but signals are 20 to 22 MHz wide.
Adjacent channel interference (ACI)
Interference from devices on overlapping channels that corrupts frames because the devices do not defer to each other.
Co-channel contention (CCC)
Airtime sharing among devices on the same channel that hear each other and take turns under medium access rules.
U-NII
Unlicensed National Information Infrastructure, the US naming for 5 GHz (and 6 GHz) sub-bands.
Channel bonding
Combining adjacent 20 MHz channels into 40, 80 or 160 MHz channels for higher data rates.
Primary channel
The 20 MHz channel within a bonded channel on which beacons and basic medium access take place.
Center frequency formula
In 5 GHz, center frequency in MHz = 5000 + 5 x channel number.
Preferred Scanning Channel (PSC)
One of a subset of 6 GHz 20 MHz channels, one per 80 MHz block, that clients scan first when discovering APs.
Reduced Neighbor Report (RNR)
An element in 2.4 and 5 GHz beacons and probe responses that advertises co-located 6 GHz BSSs.
Enhanced Open (OWE)
A Wi-Fi Alliance certification using Opportunistic Wireless Encryption to encrypt open networks without a password.
AFC
Automated Frequency Coordination, a system Standard Power 6 GHz devices consult to avoid interfering with licensed users.
DFS
Dynamic Frequency Selection, which requires Wi-Fi devices to detect radar and vacate the channel.
Channel Availability Check (CAC)
The listening period before transmitting on a DFS channel to confirm no radar is present.
Non-occupancy period
The time, commonly 30 minutes, a channel may not be used after radar is detected on it.
TPC
Transmit Power Control, an 802.11h mechanism that allows devices to reduce transmit power, including through the Power Constraint element.
Channel Switch Announcement
An element that tells associated clients the AP is moving to a new channel and when.
Resource unit (RU)
A group of OFDMA subcarriers, such as 26, 52, 106 or 242 tones, assigned to one client within a transmission.
Trigger frame
An 802.11ax control frame that schedules uplink OFDMA or uplink MU-MIMO transmissions from multiple clients.
BSS coloring
A number from 1 to 63 in the HE header that identifies a BSS so radios can distinguish overlapping BSS traffic and apply spatial reuse.
Target Wake Time (TWT)
A negotiated schedule for when a client wakes to communicate, improving battery life and reducing contention.
1024-QAM
A modulation carrying 10 bits per symbol, added in 802.11ax as MCS 10 and 11.
802.11k
Radio Resource Measurement, providing neighbor reports and other measurements that help clients choose roaming targets.
802.11v
Wireless Network Management, including BSS Transition Management requests that suggest a better AP to a client.
802.11r
Fast BSS Transition, which pre-distributes keys so clients can roam without repeating full 802.1X and the 4-way handshake.
802.11w
Protected Management Frames, adding integrity protection to deauthentication, disassociation and robust action frames.
Regulatory domain
The set of spectrum rules (channels, power, DFS) for a country, selected on equipment with a country code.
Conducted power
The transmit power delivered by the radio to the antenna system, before antenna gain.
Point-to-point (PtP)
A link between exactly two fixed sites, often allowed more antenna gain because of its narrow beam.
3:1 rule
An FCC 2.4 GHz rule for fixed PtP links: reduce transmitter power by 1 dB for every 3 dBi of antenna gain above 6 dBi.

Domain 3: WLAN protocols and devices (20%)

Exam tips

Key terms

Management frame
An 802.11 frame type used to discover, join, maintain and leave a BSS, such as beacons, probes, authentication and association.
Control frame
An 802.11 frame type that assists delivery and medium access, such as ACK, RTS, CTS and Block Ack.
Data frame
An 802.11 frame type carrying upper-layer payload, including QoS Data; null data frames carry no payload.
Beacon
A management frame sent periodically by an AP to advertise the BSS and its capabilities.
Null data frame
A data frame with no payload, commonly used to signal power management state to the AP.
BSSID
The 48-bit MAC address that uniquely identifies a BSS, usually derived from the AP radio's MAC.
SSID / ESSID
The logical network name; ESSID refers to the name shared across all BSSs in an extended service set.
Transmitter address (TA)
The MAC address of the radio that sent the frame over the air.
Receiver address (RA)
The MAC address of the radio intended to receive the frame over the air.
To DS / From DS
Frame Control bits indicating whether a frame is going to or coming from the distribution system, which define address field meanings.
Passive scanning
Discovering networks by listening for beacons on each channel.
Active scanning
Discovering networks by sending probe requests and receiving probe responses.
Open System authentication
A two-frame 802.11 authentication exchange that performs no real identity verification.
Association identifier (AID)
A number the AP assigns to a client in the association response, used in the TIM for power management.
4-way handshake
An EAPOL-Key exchange that confirms both parties hold the PMK and derives the PTK and delivers the GTK.
CSMA/CA
Carrier Sense Multiple Access with Collision Avoidance, the 802.11 method of sensing the medium and using backoff and ACKs to avoid and detect failed transmissions.
DCF
Distributed Coordination Function, the basic 802.11 contention-based access method used by all stations.
Clear Channel Assessment (CCA)
Physical carrier sense that uses signal detect and energy detect thresholds to decide whether the medium is busy.
NAV
Network Allocation Vector, a timer set from the Duration field of heard frames that provides virtual carrier sense.
Duration/ID field
A MAC header field stating how long, in microseconds, the medium will be busy for the current exchange.
SIFS
Short interframe space, the shortest wait, used between frames of an ongoing exchange such as data and ACK.
DIFS
DCF interframe space, equal to SIFS plus two slot times, used by non-QoS stations before contending.
AIFS
Arbitration interframe space, a per-access-category wait used by QoS stations, equal to SIFS plus AIFSN times the slot time.
Contention window
The range of slots from which a station picks its random backoff, starting at CWmin and growing after failures up to CWmax.
Slot time
The basic timing unit for backoff, 9 microseconds for OFDM PHYs and 20 microseconds for DSSS.
WMM
Wi-Fi Multimedia, the Wi-Fi Alliance certification of 802.11e QoS features based on EDCA.
EDCA
Enhanced Distributed Channel Access, the QoS contention method using per-access-category AIFS and contention windows.
Access category
One of four WMM priority queues: voice, video, best effort and background.
User priority (UP)
An 802.1D priority value from 0 to 7 that determines a frame's access category.
TXOP
Transmit opportunity, a time period during which a station may send multiple frames after winning contention.
RTS/CTS
A Request to Send and Clear to Send exchange that reserves the medium for both sender and receiver neighborhoods before a data frame.
CTS-to-self
A protection method in which the sender transmits a CTS addressed to itself to reserve the medium before sending data.
Use_Protection bit
A flag in the ERP element of beacons indicating that ERP stations must use protection because non-ERP stations are present.
Hidden node
A station that cannot hear another station transmitting to the same AP, leading to collisions at the AP.
RTS threshold
A configurable frame size above which a station uses RTS/CTS before transmitting.
Power Management bit
A Frame Control bit a client sets to tell the AP it is entering power save mode.
TIM
Traffic Indication Map, a beacon element with a bitmap by AID showing which sleeping clients have buffered unicast traffic.
DTIM
Delivery Traffic Indication Message, a special TIM after which the AP sends buffered broadcast and multicast frames.
U-APSD
Unscheduled Automatic Power Save Delivery, the WMM Power Save method in which a client trigger frame prompts delivery of buffered frames.
PS-Poll
A legacy control frame a client sends to retrieve one buffered unicast frame from the AP.
A-MSDU
Aggregate MSDU, multiple payloads in one MPDU sharing a single MAC header and FCS.
A-MPDU
Aggregate MPDU, multiple complete MPDUs, each with its own header and FCS, sent in one PHY transmission.
Block Ack
A control frame with a bitmap that acknowledges multiple frames at once, set up with ADDBA action frames.
Retry flag
A Frame Control bit set on retransmitted frames, used to detect duplicates and to measure retry rates.
Frame Control field
The first MAC header field, containing protocol version, type, subtype and flags such as To DS, From DS, Retry and Protected Frame.
Roaming
A client moving its association from one AP to another in the same ESS.
Reassociation
The management frame exchange a client uses to associate with a new AP during a roam, including the previous AP's BSSID.
Sticky client
A client that stays associated with a distant AP despite a better AP being available.
BSS Transition Management (BTM)
An 802.11v mechanism that lets an AP suggest better APs to a client, which may accept or decline.
Neighbor report
An 802.11k response listing nearby APs and their channels to speed client scanning.
Autonomous AP
An AP that stores its own configuration and makes its own decisions without a controller or cloud manager.
Controller-managed AP
A lightweight AP that receives configuration and coordination from a central WLAN controller, often over a CAPWAP or vendor tunnel.
Mesh AP
An AP that uses a wireless backhaul through other APs to reach a wired root AP.
PSE
Power sourcing equipment: the switch port (endspan) or injector (midspan) that supplies PoE power.
PD
Powered device: the equipment, such as an AP, that is powered by PoE.

Domain 4: WLAN network architecture and design concepts (15%)

Exam tips

Key terms

Management plane
Functions used to configure, monitor, upgrade and report on network devices.
Control plane
Functions that coordinate the network during operation, such as RF management, roaming and client tracking.
Data plane
The forwarding of user traffic between the wireless and wired networks.
Split MAC
An architecture where time-critical 802.11 MAC functions stay on the AP and other MAC functions move to a controller.
Tunneled forwarding
Client traffic is encapsulated from the AP to a controller, which then places it on the wired network.
Local forwarding
The AP bridges client traffic directly onto its own switch port, usually with VLAN tags.
Hairpinning
Traffic that travels to a central point and back even though its source and destination are close together.
CAPWAP
Control and Provisioning of Wireless Access Points, an IETF protocol for AP-to-controller control and data tunnels.
Client capability
The bands, PHYs, spatial streams, security and roaming features a client device supports.
Density
The number of active devices competing for airtime in a given area at the same time.
Constraint
A limit on the design, such as budget, building materials, mounting restrictions, cabling, policy or regulation.
Coverage design
A design that primarily ensures a usable signal everywhere, typically with fewer APs at higher power.
Capacity design
A design that ensures enough airtime and throughput for the expected devices and applications, typically with more APs at lower power.
Airtime
The time a channel is occupied by transmissions; the shared resource that all devices on a channel compete for.
Cell
The area around an AP in which clients can associate and communicate with it.
Channel reuse plan
An assignment of channels to APs that keeps same-channel APs as far apart as possible.
Co-channel contention (CCC)
Airtime sharing that happens when devices on the same channel hear each other and defer under CSMA/CA.
Adjacent channel interference (ACI)
Interference from transmitters on overlapping neighboring channels, which raises noise and corrupts frames.
Channel width
The amount of spectrum a channel occupies, such as 20, 40, 80 or 160 MHz.
-67 dBm
A commonly used minimum received signal target for voice-grade Wi-Fi coverage.
SNR
Signal-to-noise ratio, the difference in dB between received signal strength and the noise floor.
Secondary coverage
Coverage from a second AP on a different channel at a usable level everywhere, supporting roaming and redundancy.
Jitter
Variation in packet delay, which disrupts real-time audio and video.
High-density WLAN
A network where a large number of devices compete for airtime in a small area, making capacity the main design concern.
Directional antenna
An antenna that focuses energy in a particular direction, such as a patch or panel, used to shape and separate cells.
Body loss
Attenuation of RF signals caused by human bodies, which are mostly water.
SSID
Service set identifier, the logical name of a wireless network.
802.1Q trunk
A switch link that carries multiple VLANs by adding a VLAN tag to Ethernet frames.
Native VLAN
The VLAN whose frames are sent untagged on an 802.1Q trunk.
Dynamic VLAN assignment
Placing a user into a VLAN based on attributes returned by RADIUS after 802.1X authentication.
Basic rate
A data rate a client must support to associate; management and broadcast frames are often sent at the lowest basic rate.
Supported rate
A rate the AP can use for data but does not require clients to support.
Band steering
A technique that encourages dual-band clients to associate on 5 or 6 GHz instead of 2.4 GHz.
Load balancing
Techniques that spread clients across APs to avoid overloading any single AP.
802.3af
The original PoE standard, up to 15.4 W at the PSE port (Type 1).
802.3at
PoE+, up to 30 W at the PSE port (Type 2).
802.3bt
Four-pair PoE with Type 3 (up to 60 W) and Type 4 (up to 90 W) at the PSE port.
PoE budget
The total PoE power a switch can supply across all its ports at the same time.

Domain 5: WLAN network security (10%)

Exam tips

Key terms

WEP
Wired Equivalent Privacy, the original 802.11 encryption using RC4 and a 24-bit IV; completely broken.
TKIP
Temporal Key Integrity Protocol, an interim RC4-based fix with per-packet keys and the Michael MIC; now deprecated.
Shared key authentication
A legacy WEP challenge-response method that exposes plaintext and ciphertext to eavesdroppers.
MAC filtering
Allowing only listed client MAC addresses to associate; easily bypassed by spoofing.
WPA2
Wi-Fi Alliance security certification based on 802.11i RSN, using CCMP/AES with PSK or 802.1X.
WPA3
The newer Wi-Fi Alliance security certification that adds SAE for Personal, requires PMF and offers a 192-bit Enterprise mode.
CCMP
AES-based encryption and integrity protocol used by WPA2 and WPA3.
GCMP
AES Galois/Counter Mode Protocol, an efficient authenticated encryption method; GCMP-256 is used in WPA3-Enterprise 192-bit mode.
AKM
Authentication and key management suite advertised in the RSN element, such as PSK, SAE or 802.1X.
SAE
Simultaneous Authentication of Equals, WPA3-Personal's password-based key exchange that resists offline guessing.
Offline dictionary attack
Testing password guesses against captured data without further interaction with the network.
Forward secrecy
A property where compromise of a long-term secret does not expose past session keys.
Transition mode
A configuration allowing both WPA3-SAE and WPA2-PSK clients on one SSID with PMF optional.
Enhanced Open
Wi-Fi Alliance certification that adds encryption to open networks using OWE.
OWE
Opportunistic Wireless Encryption, an unauthenticated Diffie-Hellman key exchange during association, defined in RFC 8110.
OWE transition mode
Pairing an open BSS with a hidden OWE BSS so both legacy and OWE-capable clients can connect.
Supplicant
The client software that requests network access and provides credentials in 802.1X.
Authenticator
The device controlling the port, such as an AP or WLAN controller, which relays EAP between supplicant and server.
Authentication server
The server, usually RADIUS, that validates credentials and returns accept or reject.
EAPOL
EAP over LAN, the encapsulation used to carry EAP between the supplicant and the authenticator.
EAP-TLS
Certificate-based mutual authentication requiring certificates on both the server and every client.
PEAP
An EAP method that builds a TLS tunnel with a server certificate, then authenticates the user inside it, commonly with MSCHAPv2.
EAP-TTLS
A tunneled method like PEAP that supports a wider range of inner authentication methods, including PAP.
PKI
Public key infrastructure, the system of certificate authorities and processes used to issue and manage certificates.
PMK
Pairwise master key, the top-level key from PSK, SAE or 802.1X from which session keys are derived.
PTK
Pairwise transient key, derived from the PMK, both nonces and both MAC addresses; contains the KCK, KEK and TK.
GTK
Group temporal key, shared by all clients of an AP to protect broadcast and multicast frames.
Nonce
A random number used once, here ANonce from the AP and SNonce from the client.
PMF
Protected Management Frames, the Wi-Fi Alliance certification of 802.11w that protects robust management frames.
Robust management frame
A management frame protected under 802.11w, such as deauthentication, disassociation and certain action frames.
BIP
Broadcast/Multicast Integrity Protocol, which provides integrity checks for group-addressed management frames using the IGTK.
SA Query
An 802.11w procedure an AP uses to confirm a protected client is still present before accepting a new association.
Rogue AP
An unauthorized AP connected to the organization's wired network.
Evil twin
An attacker-controlled AP that imitates a legitimate SSID to lure clients.
WIPS
Wireless intrusion prevention system that monitors RF, classifies devices and detects wireless attacks.
Captive portal
A web page that guests must pass through before gaining network access.
Client isolation
A setting that blocks direct traffic between wireless clients on the same SSID or AP.

Domain 6: RF validation and remediation (20%)

Exam tips

Key terms

Predictive survey
A software model of RF coverage based on floor plans and wall attenuation, without on-site measurements.
Passive survey
A walk-through that records beacon signals from all APs without associating to any network.
Active survey
A walk-through with the survey client associated to an SSID to measure throughput, retries, latency and roaming.
AP-on-a-stick
Measuring the real coverage of a temporarily mounted AP at a proposed location before final installation.
Floor plan calibration
Setting the scale of an imported floor plan in survey software using a known distance.
Site access
Permissions, escorts, badges and schedules needed to enter all areas of the survey.
Personal protective equipment
Safety gear such as hard hats, vests and safety shoes required in some survey environments.
Validation survey
A post-installation survey that measures the live network and compares it with design requirements.
Remediation
Changes made to fix gaps found during validation, such as adjusting power or moving APs.
Baseline
Documented measurements of normal network performance used for comparison in later troubleshooting.
Spectrum analyzer
A tool that measures RF energy across frequencies regardless of the transmitter type.
FFT view
A display of amplitude versus frequency at the current moment, often with max hold and average traces.
Waterfall (spectrogram)
A display of frequency over time with color representing amplitude.
Duty cycle
The percentage of time RF energy exceeds a threshold on a frequency.
Monitor mode
An adapter mode that captures all 802.11 frames on a channel without associating to a network.
Radiotap header
Metadata added to captured frames, such as signal strength, channel and data rate.
Display filter
A rule in an analyzer that shows only matching frames from a capture.
Capture location
The physical position of the analyzer, which determines which frames it can hear.
RSSI
A vendor-specific relative measure of received signal strength, commonly displayed in dBm.
Retry rate
The percentage of frames retransmitted because an acknowledgment was not received.
Channel utilization
The percentage of time a channel is detected as busy.
MCS index
A number identifying the modulation and coding scheme, which together with streams and width determines the data rate.
Co-channel contention
Sharing of airtime among devices on the same channel that hear each other and defer.
Adjacent channel interference
Corruption and noise from transmitters on overlapping or nearby channels.
Hidden node
A situation where clients that cannot hear each other transmit at the same time, causing collisions at the AP.
RTS/CTS
A protection exchange where a client requests to send and the AP clears it, reserving the medium for all that hear the CTS.
Sticky client
A client that remains associated to a distant AP instead of roaming to a better one.
Power mismatch
An imbalance where the AP transmits much more strongly than the client, so the client hears the AP but the AP struggles to hear the client.
802.11k
An amendment that lets APs provide neighbor reports to help clients find roaming candidates.
802.11v BSS transition management
A mechanism that lets the network suggest that a client move to a different AP.
MIC failure
A failed message integrity check in the 4-way handshake, commonly caused by a wrong passphrase in Personal mode.
Server certificate
The certificate a RADIUS server presents to clients during TLS-based EAP methods.
DHCP scope exhaustion
A condition where all addresses in a DHCP pool are leased, so new clients get no address.
DHCP relay
A router function that forwards DHCP broadcasts from a client VLAN to a DHCP server on another subnet.
Root cause
The underlying reason a problem occurs, as opposed to its symptoms.
Theory of probable cause
A proposed explanation for a problem that is then tested with tools and evidence.
Verification
Confirming the fix resolved the issue and did not introduce new problems.
Documentation
A written record of symptoms, evidence, root cause, changes and outcomes.
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